The quality policy is the fundamental document of the company quality management system. The quality policy is based on the company mission and values. Sanghvi Projects will permanently deliver products and services meeting or exceeding the customers’ requirements and expectations.
We want to continuously improve the design and develop new products and technologies in order to ensure competitiveness of our products. We continue to practice and monitor our quality improvement by revising or implementing new procedures which enables every employee to perform his / her work correctly in all circumstances.
To achieve this commitment, we will:
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Make it our priority to know our customers and their operations thoroughly, as well as their individual needs and desires, through ongoing open communication.
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Provide timely, accurate design services and value-added solutions customized to meet the specific needs of each customer.
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Deliver effective technical solutions to our customers through an easily accessible and responsive customer service network.
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Promote an organizational culture of innovation by continually evaluating and improving our products, processes and systems, thereby enhancing the value provided to our customers.
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Establish and maintain a Quality Management System in compliance with the requirements of ISO 9001:2008, regularly measuring and reviewing its results and continuously seeking to advance its effectiveness.
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Ensure that our Quality Policy and Mission Statement is communicated, understood and adhered to at all levels of the organization through an ongoing program of training, education and reinforcement.
The quality assurance system is guided by principles that support our unique working culture which incorporates respect, self management, open communication and creativity.
